Firmware is the computer program embedded in and running your PM3 Performance Monitor. We strongly recommend that you keep your firmware up to date with the current version. To update the firmware in your PM3, you need: a computer, the free Concept2 Utility software (download links on this page) and a USB cable.
Once downloaded and installed, the Concept2 Utility will guide you through the necessary steps to update the firmware on your PM3.
This method requires a USB cable that has a USB Type B plug on one end for plugging into the Performance Monitor, and either a USB Type A or USB Type C plug on the other end for connecting to your computer (this is the same cable used to plug in a printer). Please check your computer to see what type of USB plug it accepts. Refer to the image of USB Plug Types for help.
The update takes several minutes. During the update, the Concept2 Utility displays a progress indicator and will let you know when the process is complete.
Beta firmware releases are development versions made available for testing before general release. Beta firmware may include new features and fixes for issues discovered in current versions. When beta firmware is available, it will be offered as an installation option through the Utility when you check for updates.
Sometimes beta firmware can have bugs so we really appreciate getting all feedback on beta firmware. Please email your feedback to [email protected].
Indoor rowers
SkiErgs—Version 732 (released July 2018)
The current firmware version that applies to your PM3 depends on the age of the monitor. The PM3 timeline has more information.
NOTE: If you have very old firmware (PM3 Firmware Version 82 or lower) and have trouble updating to the current version using the Concept2 Utility, please try using Firmware Version 101 file (download here) instead (available for PCs only). Once on Version 101, you can then use the Concept2 Utility for future updates.
Note: The latest releases of the Concept2 Utility only support 64-bit Windows and Mac OS 10.13 and later. If you are running an older version, please install the legacy version for Windows or Mac OS.
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