PM1 Troubleshooting

This section is designed to help you diagnose and fix problems with your Performance Monitor.

If you have questions or problems, or if you need further troubleshooting assistance, please contact us at 800.245.5676 (US and Canada) or [email protected].

Can't Preset Workout

Symptom

Monitor won’t allow you to set a preset workout.

Resolution

Reinitialize the monitor.

Press Reset.
Keep Reset pressed while you press up arrow button.
Release Reset.
Release the up arrow button.

Display is Fading

Symptom

Monitor display is fading.

Resolution

Replace the batteries, making sure to reinitialize the monitor following battery replacement.

Changing the Batteries

Remove the monitor bumper by pulling the rubber portion toward you until it comes off. The battery compartment is located on the upper left side of the monitor case (as you face the monitor).
Use your fingernail to slide the cover down and off. You will see the three batteries inside.
Pull gently on the tab provided to remove the batteries.
Replace them with the same orientation: with the (+) side facing up.
Replace the bumper.
Reinitialize the monitor.

Reinitializing the Monitor

You will need to reinitialize your monitor after changing the batteries. To do this:

Press Reset.
Keep Reset pressed while you press up arrow button.
Release Reset.
Release the up arrow button.

Monitor is Displaying Split Digits

Symptom

Monitor is displaying split digits.

Resolution

Reinitialize the monitor.

Press Reset.
Keep Reset pressed while you press up arrow button.
Release Reset.
Release the up arrow button.

Monitor Fails to Automatically Start

Symptom

Monitor fails to come on when you begin rowing.

Resolution

Replace the batteries, making sure to reinitialize the monitor following battery replacement.

Changing the Batteries

Remove the monitor bumper by pulling the rubber portion toward you until it comes off. The battery compartment is located on the upper left side of the monitor case (as you face the monitor).
Use your fingernail to slide the cover down and off. You will see the three batteries inside.
Pull gently on the tab provided to remove the batteries.
Replace them with the same orientation: with the (+) side facing up.
Replace the bumper.
Reinitialize the monitor.

Reinitializing the Monitor

You will need to reinitialize your monitor after changing the batteries. To do this:

Press Reset.
Keep Reset pressed while you press up arrow button.
Release Reset.
Release the up arrow button.

Monitor Only Displays Zeroes

Symptom

Monitor only displays zeroes and won’t register anything while rowing.

Resolution

The pickup wire may not be securely plugged in on the back of the monitor. Ensure the pickup wire is inserted completely.